Information you send us
When you use the contact form, we collect the information you choose to enter: your name, phone number, email address, town, the service you are asking about and your message. We use it only to respond to you and to discuss the work you asked about.
If you call or email us directly, we receive your phone number or email address and anything you tell us, and we use it the same way.
Please share only what we need to understand the situation. You do not need to send medical details, and you should not send payment card numbers or government ID numbers through the form or by email.
How form messages reach us
Form submissions are delivered to us by email through our form delivery provider, Resend, or through a webhook that forwards the message to us. Those services process the message only to deliver it.
We do not sell, rent or trade your information, and we do not use it for advertising.
Website hosting and technical information
This site is hosted on Cloudflare. Like most hosting providers, Cloudflare processes technical information such as IP addresses, browser type and the pages requested in its logs, in order to deliver the site and protect it from abuse. That processing is governed by Cloudflare's own policies.
Third-party content on our pages
Some resources on our pages load from other companies' servers. When your browser requests them, those companies receive standard technical information such as your IP address.
- Fonts are loaded from Google Fonts, a Google service
- All images are hosted on this website; none are loaded from third-party image servers. Image licenses are listed on our image credits page
Cookies and analytics
This site does not set analytics cookies, and we do not use advertising trackers. The third-party services named above may handle technical data under their own policies.
Keeping and protecting information
We keep messages for as long as we need them to respond, perform the work and maintain ordinary business records. We take reasonable steps to protect the information we receive, but no method of transmission or storage over the internet is completely secure.
This site is not directed to children, and we do not knowingly collect information from children.
Your choices and requests
You can ask us what information we have from you, ask us to correct it or ask us to delete it, subject to any records we need to keep. Email contact@nashville247biohazardmanagement.com or call 615-513-5112.
Changes to this policy
If we change how the site handles information, for example by hosting images ourselves or changing form providers, we will update this page and its effective date. Please check back from time to time.